Humana MarketPoint Webinars, Podcasts, & Training Aids

Below is the Training Monthly Update, where Humana MarketPoint Retail Sales Learning & Development will get you the inside scoop on relevant training-related materials and live opportunities for you and your agents for the month at hand.

Featured Webinars & Videos

New: Humana Care Highlight Program™

In March, Humana’s Find a Doctor (AKA Physician Finder Plus) tool will be updated with provider ratings in certain areas. This webinar will provide details on the Care Highlight program as well as an overview of the Find a Doctor online tool.

Thursday 3/7   |  9 AM EST
Overview of Humana’s Program

Welcome to Enrollment Hub – What You Need to Know

During this webinar, we will show you how to access and log in to Enrollment HUB; what off-line mode is and how to use it; fill out an SOA, enrollment application and additional forms; tips & tricks for efficiency. We will also have time devoted to Questions & Answers.

Tuesday 3/12   |  10 AM EST
Thursday 3/28   |  3 PM EST
Monday 4/8   |  10 AM EST

Video Playlist: MarketPoint Minute Videos
Check out some brief videos for quick reminders about important training and compliance topics.

Watch Videos

Finding Doctors, Providers and Pharmacies

Stay compliant and up to date by using Find a Doctor (AKA Humana Physician Finder Plus) to find doctors, networks, primary care IDs, IPAs, specialists and pharmacies for all plan types. We will demonstrate use of this online tool as well as Q&A.

Thursday 3/21   |  3 PM EST
Wednesday 4/10   |  10 AM EST
Monday 4/22   |  3 PM EST

Access Customer Info, Run Reports, Check Application Status all from My Humana Business Center

The My Humana Business provides quick access to your applications and policies so you can easily manage your business. This webinar will provide an overview of this tool, working with reports, and checking application status.

Monday 4/1   |  10 AM EST
Wednesday 4/17   |  3 PM EST

Email Plan-specific Sales Materials to Prospects using Digital Marketing Materials tool

The Digital Marketing Materials tool provides a way for agents to send plan-specific, CMS required sales materials via email to beneficiaries.  Once a sales presentation has been completed and materials have been reviewed, this process also allows a beneficiary to complete their enrollment application online – – all while making sure that the agent still gets full credit for the sale.  Learn how this tool can help increase your productivity and efficiency.

Monday 4/8   |  3 PM EST
Wednesday 4/24   |  10 AM EST

Help Your Members Estimate Their Drug Costs Using Pharmacy Calculator

This tool allows you to estimate drug costs, demonstrate which pharmacies can lower your member`s drug costs, and show the cost savings between name brand and generic drugs. We will show you how to use it to best serve your members.

Thursday 4/4   |  10 AM EST

Humana Options for Electronic Enrollment

Humana offers multiple options for you to enroll your Medicare members electronically. We will share the strengths and limitations of each tool to assist you in making your choice.

Thursday 4/18   |  10 AM EST

Individual Dental and Vision (IDV): Why Sell?

This session will discuss why agents should add IDV to their collection of plans to sell, and overview of the current plans, and how to complete an electronic enrollment using Agent Work Bench (AWB) on the Humana Vantage Agent Portal Quote and Enroll Card.

Monday 4/22   |  10 AM EST

Web Based Electronic Enrollment for Medicare Using FastApp

FastApp can be opened by clicking Enter Online Enrollment on the Quote & Enroll card in Humana Vantage. Nothing to download; no extra requests to make. We`ll demonstrate the online application process & complete an Individual Medicare Application.

Wednesday 4/17   |  10 AM EST

Remember as a part of Humana, you can find the latest webinars and resources on Humana MarketPoint University via Humana Vantage Agent Portal.

How to Access Humana MarketPoint University

Questions? Feel free to reach out MarketPoint Retail Sales Learning & Development  |